New Castle, Delaware Preschool

Little Friends Learning Academy, Inc.

Making a Difference in Early Child Care

New Castle, Delaware Preschool & Childcare

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Delaware Stars for Early Success

Frequently Asked Questions

Can I tour the Center at any time? Or do I need to make an appointment?
Tours are available between 9:00 a.m. to 11:30 p.m. No tours will be available during nap time from 12:00 p.m. to 3:00 p.m. Appointments can be made between 3:00 p.m. and 4:30 p.m.

Are background checks and fingerprinting done on all staff?
Yes, all teachers and staff are required to get fingerprints and a background check before working and being hired at the center. No employee can work at the center with a criminal background or being a sex offender.

What if my child is allergic to a certain food, or other allergies?
We require that parents alert us to allergies as soon as it is known. We will need a doctor’s note on file about your child’s allergies; if severe an action plan will be needed to explain what the child can eat instead and what to do if an allergy reaction occurs. If your child requires an EPI Pen, parents must provide the EPI Pen (which must remain at the center) our teachers and staff are medication certified and trained to give a child an EPI Pen if needed.

What is the tuition and how is it paid?
Tuition and payments varies by each child age, tuition and payments are due every Monday morning by 9:00 a.m. before care is given for each week.

Is purchase of care accepted?
YES purchase of care is offered to families, we must have the Purchase of Care receipt information at the time of enrollment.

Is a curriculum provided?
A daily curriculum is provided for each classroom in the center, our teachers are trained to provide a daily curriculum weekly which is age appropriate to their age of children in their classroom. Curriculum is checked weekly by the Administrator, and the curriculum must include Art, Social Emotional, Physical Movement, Fine Motor, Dramatic Play, Music and Movement, Story time, Cooking, and much more. You can find your child’s weekly curriculum lessons on the classroom bulletin boards in each classroom.

  • Daily reports are written and provided to parents daily.
  • Three (3) to Five (5) year old classroom teachers write a weekly newsletter, which is provided to parents as well, given the weekly activities in detail.

Do children play outside?
YES, it is Little Friends Learning Academy goal to provide a safe and enjoyable playground for each age group in the center. Teachers must take their child outside twice a day; as long as weather is permitted (Temperature must not be below 40 degrees). This is included on the classroom daily schedule. Teachers also take safety measures by scouting the playground for the child’s safety while playing.

What about potty training?
Children usually begin the process of potty training here at around two years of age. Our bathrooms have child-sized toilets and sinks, which seem to make the process a bit less threatening. We believe very strongly that this is an area where adults must let each child take the lead as they work toward this milestone of development. Our role is to support and encourage, but to allow the child to be in control. Staff members work with parents to monitor readiness regarding different stages of the process. We encourage parents to be consistent at home as well.

What is the center policy when a child gets hurt?

  1. The teacher gives the child lots of love, hugs, and kisses
  2. The teacher checks the child over, administers first aid to the child
  3. Give the child more love, hugs, and kisses
  4. Write up an incident report, notify the Administrator of the incident and get the Administrator signature on the form.
  5. Notify and discuss with the parent at the time of pickup of the incident and get a parent signature.

If needed the parent or guardian will be notified by telephone of the incident at the time of the incident.

How is discipline handled?
We believe in positive discipline policy. We inform teachers to do the following:

  1. Redirect the child into a new activity whenever possible. Offering choices to a child gives him/her a sense of control and usually wards off an undesirable behavior.
  2. Identifying the problem with the child, coming up with ideas to solve the problem, and then to decide on a solution.
  3. Positive Reminders: During the day positive reminders are used to ward off unwanted behavior, for example, “we walk indoors, we run outdoors”, and “We use crayons on paper, not on the floor”
  4. Time away: If a child becomes disruptive within a group, but is not a threat to the safety to others, she/he is given time away from the group to work on another activity. This will help the child become less agitate and more focused. When he/she is ready to join the planned activity, the child is invited to rejoin the group.
  5. Time Out: Our last alternative in the practice of positive discipline is time out. Time out is only used when the child is out of control and is a threat to the safety of the other children, for example biting, hitting, pushing, etc. The child is removed from the group for time alone to calm him/herself, usually one minute for each year of the child’s age.

Is there communication between teachers and families?
We provide effective two-way communication. The ways include: parent handbook, parent boards, daily communication (classroom newsletters, daily reports), center newsletters, and parent teacher conferences.

How is quiet time/ rest time handled?
We have a quiet time period daily from 12:00 p.m. to 3:00 p.m. The children rest on mats and cots, and mats must have an infant sheet and a blanket supplied by the family. Soft music is played to set the atmosphere and teachers rub backs of children who have difficulty falling to sleep. We ask that nap time items be washed weekly.

What is the policy for a sick child?
If your child shows illness before he/she arrives at the center and you do not think that he/she will get through the day, please act accordingly. Your child should be kept home if he/she shows signs of the following:

  • Fever (100 degrees)
  • Vomiting or diarrhea
  • Heavy nasal discharge, draining eyes or ears
  • Consistent, chronic cough
  • Rash

Little Friends Learning Academy cannot care for sick children at the center, all parents will be notified if any type of contagious disease is discovered at the center. Please call the center, if you ever have any questions about illness.

What in the policy for administering medications?
We can only administer prescription medication orally to a child. It must be in the original container and accompanied by a date, signed permission slip, stating the amount of medication and the time the child should receive it. We will keep a log of the dates and times the medication was administered. Topical ointments may also be applied if a form is filled out.

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